Refund policy

Returns

• We accept returns on eligible items within 14 days of delivery.

• Items must be unused, unworn, unwashed, and in their original condition with all tags attached.

• Items marked as final sale are not eligible for return.

Non-Returnable Items

The following items are not eligible for return or refund:

• Fragrance and beauty products

• Intimate or personal-use items

• Items marked final sale

Refunds

• Once your return is received and inspected, approved refunds will be issued to the original payment method.

• Shipping costs are non-refundable.

• Please allow 5–10 business days for the refund to appear on your statement.

Exchanges

At this time, we do not offer direct exchanges. If you would like a different item, please return your original purchase and place a new order.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

• We recommend using a trackable shipping service, as Gette is not responsible for lost return packages.

For return inquiries, please contact us at [support@gette.com] (replace with your official support email).